FAQs
General Questions
Do you accept insurance?
No, we do not accept insurance. However, we can provide a superbill upon request for you to submit to your insurance for possible reimbursement. You may opt to have your insurance pay for your lab work, otherwise you are able to utilize our discounted rates which may be cheaper than utilizing insurance.
Can I use my HSA or FSA?
Yes! Many of our services qualify for HSA/FSA payment.
Do I need a referral to book an appointment?
No referral is needed! You can schedule directly with us and consultation is FREE!
Do you offer virtual consultations?
Yes, we offer virtual consultations for certain services, including health coaching and consultations. Call our office to discuss further.
Services & Treatments
What is functional medicine, and how is it different from conventional medicine?
Functional medicine takes a personalized, root-cause approach to health by addressing lifestyle, nutrition, hormones, and metabolic function to achieve optimal wellness.
How does hormone therapy work?
We use comprehensive lab testing to assess your hormone levels and create a customized treatment plan to restore balance, improve energy, and optimize overall well-being. Your labs will be reassessed every 3-6 months to ensure proper levels.
Appointments & Memberships
Do you offer memberships or packages?
Yes! We offer wellness memberships that provide access to ongoing services such as vitamin shots, red light therapy, IV therapy, health coaching, and hormone optimization at a discounted rate. We offer packages for our restore room.
What is your cancellation policy?
Due to the unique 1:1 time we allow for patients to have with our medical providers, we require at least 24-hour notice for cancellations. Late cancellations or missed appointments will be subject to a fee.